Services

Soft Skills

  • Assertiveness & Self-Confidence
  • Crisis Communication & Listening Skills
  • Communication Strategies
  • Creative Problem Solving
  • Effective Business Standards
  • Intercultural Communication & Cultural Awareness
  • Business Etiquette
  • Anger Management
  • Interpersonal & Communication skills
  • Conflict and Stress Management
  • Critical Thinking
  • Service Excellence
  • Emotional Intelligence
  • Taking Initiative & Ownership
  • Presentation Skills
  • Team Building and Time Management
  • Work-Life Balance
  • Management Skills
  • Mental Health at Work
  • Debt Collection Excellence

Personality Development and Soft Skills

  • Presentation Skills
  • Workplace Interpersonal Skills
  • Telephone Techniques
  • Customer Care
  • Effective Negotiation Skills & Strategies
  • Time Management
  • Personality Development
  • The Art of Selling
  • Mental Health at Work
  • Business Communication Skill
  • Business Writing Skills
  • Debt Collection Excellence
  • Employee Motivation Skills

Customer services, Sales & Marketing

  • Customer Service for Banking, Call Center and Retail Professionals
  • Effective Telephone Communication Skills
  • Customer Care and Successful Selling
  • Effective Call Handling Skills
  • Essential Business & Sales Skills
  • Effective Negotiation Skills
  • Sales & Merchandising Skills
  • Account Management
  • Way to Service Excellence & Strategies

Administrative Skills

  • Business Writing Skills
  • Social Media in the Workplace
  • Executive and Personal Assistants
  • Secretarial Skills
  • Meetings Management
  • Report Writing Skills

Supervisors, Managers

  • For Board of Directors and Senior Management
  • Leadership and Management Skills
  • Situational Leadership and Clear Communication Skills
  • Supervisory Skills
  • Coaching and Mentoring
  • Conflict Management
  • Employee Motivation
  • Facilitation Skills
  • Leadership and Influence
  • Office Politics for Managers
  • Performance Management
  • Team Building and Leadership Skills

Excluzo Buisness Center A- wing, 202-203 Union Heights, Opp. Rahulraj Mall lane, Piplod, Surat.

| Phone: 7984887988 | Email: info@cogniact.com

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